I ordered on ebay last month. Received a delivery notice on 10/27 from usps as a signature was required for delivery. Went down to the post office the next day and they could not locate the package. Waited a few more days and contacted the seller to let him know that no package has been delivery. The seller has been very responsive but based on his last message it seems like he is not willing to further assist after I provided him the contact information to my local post office. I know he sent the item but i'm kind of under the idea that the seller is responsible for the delivery and he selected the carrier. At this point do you file a claim with ebay for a refund?
Hello again. So, I spoke to a woman named Rose down at your local post office several times today and they were completely unable to find it at this point. The next step now is for you to file a claim on usps.com. You will need the tracking # for the order. Let me know if there is anything else I can do to help you. I apologize again for this inconvenience on usps's fault. Pretty disappointing really. Have a good evening.
Hello again. So, I spoke to a woman named Rose down at your local post office several times today and they were completely unable to find it at this point. The next step now is for you to file a claim on usps.com. You will need the tracking # for the order. Let me know if there is anything else I can do to help you. I apologize again for this inconvenience on usps's fault. Pretty disappointing really. Have a good evening.